Primary Care

Primary care is the front door to Canada's health system, and for millions of Canadians, that door remains hard to access

Primary care is the first point of contact for most Canadians and the foundation of prevention, chronic disease management, and care coordination. When primary care is accessible and continuous, it reduces pressure on hospitals, improves population health, and support more efficient use of health care resources.

Key Trends Shaping Primary Care

Shift toward team-based and
interprofessional care models to expand capacity

Growth of virtual and hybrid care, improving access while raising integration and continuity challenges

Payment and policy reforms aimed at supporting longitudinal, community-based care

Our Published Work

The use of AI-enabled symptom checkers for triage

Self-diagnosis is the process of diagnosing or identifying a medical condition in oneself. Artificially intelligent digital platforms for self-diagnosis are becoming widely available and are used by the general public. A scoping review was conducted to systematically map the extent and nature of the literature and topic areas pertaining to these digital platforms.