Emergency services operate in some of the most complex, high-stakes environments in healthcare. As demand grows and call profiles shift, particularly with rising mental health and social complexity, organizations need more than operational metrics to understand performance. They need reliable insight into patient, workforce, and partner experience. Satisfaction and engagement data, when designed rigorously, can serve as a powerful system-learning tool. For emergency and criti

Co-design is now a cornerstone of healthcare research, policy, and service transformation. Engaging patients, clinicians, and communities is widely seen as both ethically sound and practically valuable. Yet evaluation has not kept pace. Recent evidence shows that while co-design is increasingly used across health systems, its processes and impacts are rarely evaluated in a rigorous or structured ways.[1] Too often, evaluation focuses on end results or participant satisfaction

When budgets tighten, research is often the first to go. By some, it is seen as an expense - a cost centre rather than a growth engine. Visionary companies, however, do not see research as another expense but rather an investment in the future, and in the intangible assets that define a company’s worth. Why research matters for value creation Today, intangible assets including intellectual property, patents, proprietary technology, and brand equity, make up the majority of ma

In an era of information overload, systematic reviews remain essential for informed decision‑making, but traditional methods are...

Initially introduced in the United Kingdom in 1986, Registered Nurse (RN) prescribing is driven by the need for improving access to care...

Organizations – both public and private – delivering services across various industries and domains are increasingly needing guidance on...

The mix between public and private funding is important as it impacts healthcare access, quality, and costs. While some countries opt for...

Strategy is essential to an organization’s success, yet more than half of all strategies fail to be executed or achieve their intended...

Recent climate-related disasters are shedding light on the significant health and economic impacts they can have on our society. As...

Introduction Scientific research is the cornerstone of modern society, influencing everything from the digital tools we use everyday,...

“Scientific evidence for warming of the climate system is unequivocal” – Intergovernmental Panel on Climate Change (NASA, 2024). For an...

Progress on sustainability goals rely on the coordination across key sectors such as education, social services, and health. The linkages...

The sustainability transition requires green skills which are defined by the United Nations Industrial Development Organization as “the...

Organizations are increasingly publishing bold sustainability action plans. Many are also undergoing digital transformations. These...

Improving the sustainability of health system depends in part on reducing demand for resource intensive acute care services by ensuring...

Despite the urgency of the climate crisis, healthcare systems lack coordinated efforts to raise awareness and take the necessary actions...

The WHO estimates that approximately 280 million people in the world have depression, a health condition that is more common among women...

The Sustainable Development Goals (SDGs) are closely linked to the sustainability of health systems, emphasizing a holistic approach to...

Trust is indispensable in health systems as it underpins the patient-provider relationship, facilitating open communication, treatment...

A Learning Health Systems (LHS) framework is crucial for enhancing the sustainability of health systems by promoting continuous learning...